Select “BUY” on the ATM and the cryptocurrency of your choice. Then select the currency (CHF/EUR) that you wish to pay with.
The ATM will now print out a paper wallet with your public and private keys for the transaction. When finished printing, insert your banknotes (CHF, EUR) into the terminal and then simply confirm the transaction.
Important: only insert your banknotes into the terminal once the paper wallet has been successfully printed out. Always keep your private key safe and never share your wallet information with a third party.
You’re done! A receipt of your transaction will be printed out. Please keep this receipt safe together with your paper wallet to make sure you have a proof of your transaction.
Select “SELL” on the terminal and choose the CHF amount that you wish to withdraw from the ATM. Sell transactions are only available for Bitcoins and are distributed in banknotes of CHF 100.
The terminal will print out a “Redeem Ticket” with Värdex’s public wallet address, including necessary instructions. Thereafter, send the equivalent Bitcoin amount from your private crypto wallet to Värdex’s public address and make sure to complete your transfer within the displayed time limit.
Important: do not send Bitcoins from an exchange wallet (Binance, Kraken, Coinbase etc.) for a SELL transaction. These platforms often take longer to transfer funds, which can exceed the displayed time limit on the terminal and therefore cancel the transaction. Please only use private crypto wallets!
Our system will wait for the blockchain confirmation of your BTC transfer, this usually takes 15 - 60 minutes depending on current network speed. Once our system receives the block confirmation, the ATM will prepare your requested cash withdrawal.
If you enter your mobile phone number, we will send you an SMS notification as soon as your BTC transfer has been processed successfully.
After successfully completing the sell process, you can withdraw your cash from any of our Värdex ATMs. To proceed, select “Redeem Ticket” on the terminal.
Hold the QR of your printed “Redeem Ticket” to the QR scanner and initiate the cash withdrawal.
In rare cases, our ATMs can distribute incorrect cash amounts due to technical issues. But don’t worry, just get in touch with our customer support and we will quickly sort that out.
Your withdrawal transaction is completed, a confirmation receipt can be printed out for you if needed.
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The ATM exchange rate includes a commission depending on current market conditions and market liquidity. The exchange rate is displayed during the exchange process and is subject to substantial market fluctuations.
We are aware that our fees may be slightly higher than other service providers. We put in great effort and considerable investments to ensure a sustainable, advanced and highly secure ATM network for our customers. We therefore have higher costs in terms of maintenance, operations, security and compliance, which sometimes result in higher ATM fees compared to online service providers.
Our ATMs accept Swiss Francs (CHF) and Euros (EUR) to purchase Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH) and Litecoin (LTC). You also have the possibility of exchanging Bitcoins (BTC) into Swiss Francs (CHF) through our ATMs.