Get in contact with us. We are happy to help.

Do you have a question about our products and services or do you need help? Our customer service is happy to help.

ATM Network and Crypto Exchange Points

Hotline

Monday to Friday:
09:00 AM to 12:00 AM & 13:00 PM to 06:00 PM
Timezone: Bern, GMT+1.00
+41 41 508 78 00

Email Support

Contact us via email and our support team will answer you request within 48 hours.
support@vaerdex.ch

cryptonow® Voucher Cards

Every support request will generate a unique support case number. Please make sure to retain a copy of your support case number when contacting our support teams.

Hotline

Monday to Friday:
09:00 AM to 12:00 AM & 13:00 PM to 06:00 PM
Timezone: Bern, GMT+1.00
+41 41 508 78 01

Email Support

Contact us via email and our support team will answer you request within 48 hours.
support@cryptonow.ch

Official Social Media Channels

If you would like to connect with us on social media, you can find our official channels here. You can also verify if a social media channel is correct. Please be aware that Värdex Suisse will never contact individuals directly over social media asking for information or funds.