• Värdex Suisse AG

Customer Support & Hotline Service - Blockchain Startup (Internship)

Play a fundamentally important role in connecting the real-world to the blockchain eco-system.

By working with Switzerland’s largest blockchain and crypto retail network provider, you’ll be exposed to a number of interesting and exciting projects that are aimed at making it easier for customers to gain access to the world of crypto assets.

These will be your tasks:

  • Repair and Maintenance. You will visit on regular basis our point-of-sale locations all over Switzerland to maintain and repair our physical machines

  • Hotline Support. You will support our existing support team in our daily customer support via phone and email

  • Manage and coordinate. You are managing our daily business operations including cash monitoring, financial analysis and customer refund cases

  • Optimize and expand. Help us to find new business partners and to gain our point-of-sale network

  • Invent. You will invent new and cool features for our existing POS machines

You`re offering these qualifications:

  • Good level of understanding in technical things (for example PC hardware, machines, car, etc.)

  • Good level of software / IT knowledge

  • Experience in device or machine maintenance / support would be a plus

  • Motivation to travel at least 3 days a week across Switzerland with our own crypto company van

  • You have a meticulous eye for details and never let small details slip through the cracks

  • Good communication skills in German and English

  • A collaborative, fast-paced culture. You’ll work with people who are as enthusiastic, smart and driven as you are. You’ll be managed by the best, too.

  • Limitless growth and learning opportunities. We’ll give you the tools to kickstart your career in blockchain / fintech, along with the opportunity to potentially join us full time after graduation.

  • You'll learn cutting-edge techniques. We are always striving to try new things and to stay on top of market trends. You’ll get to see first hand what it’s like to work in a progressive atmosphere.

This is a paid internship, of minimum 6-12 months duration. Applications will be accepted on a rolling basis.

How to Apply:


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