Customer Support & Hotline Service - Blockchain Startup (Internship)
Play a fundamentally important role in connecting the real-world to the blockchain eco-system.
By working with Switzerland’s largest blockchain and crypto retail network provider, you’ll be exposed to a number of interesting and exciting projects that are aimed at making it easier for customers to gain access to the world of crypto assets.
These will be your tasks:
Repair and Maintenance. You will visit on regular basis our point-of-sale locations all over Switzerland to maintain and repair our physical machines
Hotline Support. You will support our existing support team in our daily customer support via phone and email
Manage and coordinate. You are managing our daily business operations including cash monitoring, financial analysis and customer refund cases
Optimize and expand. Help us to find new business partners and to gain our point-of-sale network
Invent. You will invent new and cool features for our existing POS machines
You`re offering these qualifications:
Good level of understanding in technical things (for example PC hardware, machines, car, etc.)
Good level of software / IT knowledge
Experience in device or machine maintenance / support would be a plus
Motivation to travel at least 3 days a week across Switzerland with our own crypto company van
You have a meticulous eye for details and never let small details slip through the cracks
Good communication skills in German and English
A collaborative, fast-paced culture. You’ll work with people who are as enthusiastic, smart and driven as you are. You’ll be managed by the best, too.
Limitless growth and learning opportunities. We’ll give you the tools to kickstart your career in blockchain / fintech, along with the opportunity to potentially join us full time after graduation.
You'll learn cutting-edge techniques. We are always striving to try new things and to stay on top of market trends. You’ll get to see first hand what it’s like to work in a progressive atmosphere.
This is a paid internship, of minimum 6-12 months duration. Applications will be accepted on a rolling basis.
How to Apply: